Flaws by shelf: the 100buy Spreadsheet read for small faults and their remedies

Sixteen catalog shelves, each with the faults it usually shows and the rung of the remedy ladder that usually fixes them. Shelf names open that shelf of the catalog.

All 16 Spreadsheet categories

Each image links to the corresponding catalog category. Start with these buying checks, then use the specialist notes below. Listing details and agent restrictions must be confirmed for your own order.

A foot in a white and silver running sneaker

SneakersCompare the length and width, not only a size label.

Puffer jackets in white, black and olive on hangers

OuterwearCheck lining, closures and garment measurements.

Dark, green and pale blue zip hoodies on hangers

HoodiesRead the chest and length measurements.

A plain white crew-neck T-shirt laid flat

T-shirtsCompare the selected print, fit and fabric description.

Jeans in pale and dark washes with faded thighs laid flat

JeansMeasure waist, rise and inseam against a pair you own.

Sweatpants in black, cream, green and gray on white

SweatpantsCheck waistband range and leg measurements.

Red and black sleeveless dresses shown on models

WomenswearUse the item measurements; sizing varies by seller.

A wall of football shirts in red, white and black

JerseysConfirm the exact version, size and print options.

A cream nylon tote bag with leather handles

BagsCheck dimensions, included straps and closures.

Black, grey and brown knit hats with contrasting knitted lettering

HatsCheck crown size, adjustment and construction.

A boxed black leather belt with a flat buckle

BeltsCompare usable length, width and buckle fit.

Black rectangular glasses frames on a white surface

EyewearRead frame dimensions; a photo does not prove UV protection.

PerfumeConfirm purchase and shipping eligibility before payment.

Silver-coloured chain jewellery laid on a dark box

JewelleryCheck material claims, measurements and included pieces.

Digital sports watches in several colors on display

WatchesVerify the model and shipping restrictions, including batteries.

A white game controller with a charging cable

ElectronicsConfirm the exact model, input rating and permitted route.

From product choice to delivery: the complete guide →

Flaws caught while the item still sits in China

The category notes below give examples of things to check, not a record of defect frequency. The suggested remedy is a question to discuss if that problem occurs, not an expected result. Compare the actual item with its selected option and preserve evidence before asking for a specific action.

The warehouse check is where most of these faults are caught. 100buy counts what arrives, compares the color and the size on the label with your order, and photographs the item. That catches short packs, wrong options and anything plainly visible on the outside. It does not catch what a photo cannot show: a smell, a zipper that catches only in use, a gadget that will not switch on, since the warehouse does not power items up.

So the shelf notes below say, for each fault, whether it is usually seen in China or only at home. That single fact decides most of the remedy, because the cheap rungs only work before the parcel leaves China.

Tees, hoodies and sports shirts

Printed and knitted tops share a short list of faults, almost all of them visible from the outside.

Tees: Prints placed a little crooked, smudged edges, a faint double print, the odd loose thread at the hem. Usual rung: a partial refund for print faults; keep for threads.
Hoodies: Drawcords missing or pulled unevenly, a cuff rib with a dropped stitch, glue or chalk near a print. Usual rung: a reship for a missing cord; a partial refund for the rest.
Sports shirts: Heat-pressed letters lifting at a corner, slight fading on a printed panel. Names and numbers added to order make a shirt custom-made. Usual rung: a swap in the warehouse for lifting print; none for custom work.

With any top, the warehouse reads the size label, not the chest measurement. A label that says the size you ordered closes the size question as far as a remedy goes, whatever the garment measures.

Coats, denim and the rest of the clothing rail

Heavier clothing adds hardware and seams under strain, which brings the swap into play more often.

Coats and shells: Zippers that catch, snap buttons that do not close, a seam opening at the pocket, down poking through. Usual rung: a swap in the warehouse for zippers and snaps; a partial refund for small seam faults.
Denim: Uneven top-stitching, a bar tack missed at a pocket corner, marks from the wash process. Usual rung: a partial refund; a swap if a seam has opened.
Sweatpants: A drawcord missing, an elastic waistband twisted inside its channel, pilling already on arrival. Usual rung: a reship for the cord; keep or a partial refund for the rest.
Womenswear: The wrong color option, a missing belt or tie that the listing showed, a hem stitched unevenly. Usual rung: a swap for a wrong option; a reship for a missing belt.

Coats are where the warehouse stage matters most. A zipper that catches in China can be swapped for a few yuan of domestic postage; the same zipper at home usually ends as a small refund and a zipper you work around.

Bags, belts and caps

Carried goods fail at their hardware and their anchor points, and they are the shelf where a missing accessory is most common.

Handbags and totes: Scratched or tarnished hardware, a detachable strap missing, a pen mark on a pale panel, uneven edge paint. Usual rung: a partial refund for scuffs and marks; a reship for a strap.
Backpacks: A buckle or slider missing, a zipper pull that came loose, a strap anchor with loose stitching. Usual rung: a reship for small hardware; a swap for weak anchors.
Belts: Scratches on the buckle face, a keeper loop missing, edge paint cracking. Usual rung: a partial refund; a reship for the keeper.
Caps and hats: A crushed crown from packing, a strap clip missing, a stray thread on the embroidery. Usual rung: keep for a crushed crown, which usually reshapes; a reship for the clip.

With bags, the question of what was included matters more than anywhere else. Listing photos often show a bag with its strap and pouch while the option you bought is the bag alone; the reships page covers how to check before asking.

Sneakers and small metal pieces

Footwear, jewelry, watches and eyewear are small, dense and often finished by hand, which brings their own short list.

Sneakers: Glue marks along the sole edge, uneven stitching on the upper, a lace or insole missing, a box crushed in transit. Usual rung: a partial refund for glue and stitching; a reship for laces; keep for the box.
Plated jewelry: One earring of a pair missing, a clasp that will not close, plating thin or uneven on arrival. Usual rung: a reship for the missing piece; a swap for the clasp; ask about any plating guarantee in the listing.
Watches: Scratches on the case or glass, a strap pin missing, a watch that has stopped. Usual rung: a partial refund for scratches; the warranty route for a stopped movement, if a card came with it.
Eyewear: A scratched lens, a loose hinge screw, a case missing. Usual rung: a swap for lenses; a reship for the case.

Small metal goods are where the line between a fault and wear blurs fastest, so look at the warehouse photos closely and keep anything that came with a card.

Sealed and powered shelves

Two shelves need their own note because the usual remedies change on them.

Fragrance: Leaks in transit, a cap missing, a box dented. A bottle whose factory seal is opened usually loses the return arrangement. Usual rung: a reship for a cap; a claim through the carrier for a leak; keep the seal intact until you are sure.
Electronics: Faults a photo cannot show, since the warehouse checks only the outside and the accessories of powered goods, not whether they switch on. Usual rung: an exchange for a dead unit reported quickly on arrival; the warranty route for later faults.

For both shelves the single most useful habit is to keep everything that came in the box, untouched, until the item has proved itself.